How it works
Prepare payment and fiscal adapters by country. Verify merchant account, currency, taxes, receipt issuer, refund behavior and reconciliation for the intended operator. A receipt needs the required local fields, not just an attractive PDF.
Use printer assignment for kitchen and bar, a queue, errors and a controlled reprint trail. Integrate an existing POS through a scoped connector and an end-to-end pilot rather than claiming universal compatibility.
A practical example
A guest settles their share, downloads the receipt and asks for an email copy. If the provider call is repeated, it must not create another charge.
Scope and readiness
The current guest pilot uses test payments. Stripe, Apple Pay, Google Pay, PayPal, tap-to-pay and local fiscal providers each require their own supported setup. No worldwide tax certification is claimed.
IQ Order is in pilot development. Test payments do not move money. Live payment, tax and POS connections, mail services and physical devices need their own provider access and acceptance. Public marketing pages do not grant access to administration.
From the first menu to a connected visit
- Select your menus, service areas, ordering channels and staff roles.
- Run a complete visit using fictional guests and clearly labeled test payments.
- Validate the selected country, providers and physical devices before production.
Questions before your pilot
What should I know about Restaurant payments, receipts and POS integrations?
Plan guest payments, configurable tips, refunds and receipt delivery alongside the venue’s existing POS. Keep payment status and order status distinct so an unpaid order cannot be mistaken for a completed payment.
What is the scope and what still needs validation?
The current guest pilot uses test payments. Stripe, Apple Pay, Google Pay, PayPal, tap-to-pay and local fiscal providers each require their own supported setup. No worldwide tax certification is claimed.
Explore related workflows
Split restaurant bills on guests’ phones · Restaurant software pricing and optional modules · Set up restaurant software and run a pilot