How it works
Use kitchen screens for incoming orders, preparation and ready status. Stations, course release, timers and slot capacity help separate starters, mains, desserts and bar work.
Prepare Apple Watch and Wear OS notifications for ready orders and powerbank delivery tasks. Browser team views remain part of the workflow; a watch application, device registration and the corresponding push service are needed for wrist notifications.
A practical example
A server releases the main course after clearing starters. When the kitchen marks it ready, a task can go to the responsible service area.
Scope and readiness
Physical watches, operating-system behavior, repeat vibrations and printer connections need device testing. Guest-visible preparation status is optional and controlled by the restaurant.
IQ Order is in pilot development. Test payments do not move money. Live payment, tax and POS connections, mail services and physical devices need their own provider access and acceptance. Public marketing pages do not grant access to administration.
Before your first guest
- Let two assigned staff members handle the same call.
- Check a kitchen update with guest visibility switched off.
- Test background alerts separately on the devices actually used.
From the first menu to a connected visit
- Select your menus, service areas, ordering channels and staff roles.
- Run a complete visit using fictional guests and clearly labeled test payments.
- Validate the selected country, providers and physical devices before production.
Questions before your pilot
What should I know about Waiter calls and kitchen coordination?
Guests can request service from the ordering page. Route calls by area and let the first eligible staff member claim a task, so colleagues can see that someone is handling it. Keep open, unpaid and reserved tables visible.
What is the scope and what still needs validation?
Physical watches, operating-system behavior, repeat vibrations and printer connections need device testing. Guest-visible preparation status is optional and controlled by the restaurant.
Do guests need the same app for a waiter call and a pickup alert?
Waiter calls and live pickup status are intended for the guest browser. A locked-phone alert needs explicit push registration. On iPhone, web push currently requires the web app to be added to the Home Screen. The watch app uses separate staff access; it is not required for a guest order.
Explore related workflows
QR ordering and shared table sessions · Small Wi-Fi restaurant pickup displays · Online reservations and visual table plans