0:15 · EnglishWATCH. UNDERSTAND. TRY IT.
Team service calls and the planned watch workflow
One guest calls and one team member takes responsibility. Toni shows how a service group sees who is handling the request and how the planned watch workflow would extend it.
Animated concept film: group claiming is implemented in the team pilot. Direct waiter calls are not connected to Apple Watch or Wear OS yet; the current watch apps handle ready orders and powerbank tasks. Physical-device and background tests remain separate.
Read the transcript
A guest calls for service from the table with IQ Order. The request reaches the assigned team. In the planned watch workflow, Toni accepts it with a tap on his wrist. His colleagues see he is taking care of it and continue serving. The guest gets confirmation, and Toni is on his way.
Related films
Animated examples with fictional data. Payments and receipts are tests. Direct waiter calls on a watch are a planned workflow; the current watch apps handle ready orders and powerbank tasks. Real payments, country-specific receipts, provider connections and device tests require separate approval.